Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Last updated: August 1, 2025
Quick highlights
Your rights include:
Get a copy of your paper or electronic record
Request corrections to your record
Request confidential communication
Ask us to limit what we use or share
Get a list of disclosures
Get a copy of this notice
Choose someone to act for you
File a privacy complaint
How we may use information:
Treat you
Run our organization
Bill for services
Support public health and safety
Conduct research
Comply with the law
Respond to legal and government requests
Your Rights
When it comes to your health information, you have certain rights. The summaries below explain your rights and our responsibilities.
Get an electronic or paper copy of your medical record
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
We may say “no” to your request, and we will tell you why in writing within 60 days.
Request confidential communications
You can ask us to contact you in a specific way, such as at a different address or phone number.
We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
You can ask us not to use or share certain information for treatment, payment, or operations. We are not required to agree if it would affect your care.
If you pay in full for a service out of pocket, you can ask us not to share that information with your health insurer unless we must by law.
Get a list of disclosures
You can ask for a list of the times we shared your health information in the past six years, who we shared it with, and why.
We include all disclosures except those for treatment, payment, operations, and certain other disclosures you asked us to make. One accounting per year is free. Additional requests within 12 months may have a reasonable fee.
Get a copy of this notice
You can ask for a paper copy of this notice at any time. We will provide it promptly, even if you agreed to receive it electronically.
Choose someone to act for you
If you have given someone medical power of attorney or have a legal guardian, that person can exercise your rights and make choices about your health information.
We will confirm the person’s authority before any action.
File a complaint if you feel your rights are violated
You can complain to us by sending an email to support@skinworksmed.com or by tetxing us at (844) 759-6757. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by mail at 200 Independence Avenue SW, Washington, DC 20201, by phone at 1-877-696-6775, or online at hhs.gov/ocr/privacy/hipaa/complaints. We will not retaliate against you for filing a complaint.
Your Choices
For certain information, you can tell us your preferences about what we share. If you have a clear preference, tell us and we will follow your instructions.
Situations where you have a choice
Share information with family, close friends, or others involved in your care
Share information in a disaster relief situation
Include your information in a hospital directory
If you are unable to tell us your preference, for example if you are unconscious, we may share information if we believe it is in your best interest. We may also share information when needed to lessen a serious and imminent threat to health or safety.
Situations that require your written permission
Marketing purposes
Sale of your information
Most sharing of psychotherapy notes
For fundraising, we may contact you. You can ask us not to contact you again.
Our Uses and Disclosures
We typically use or share your information in the following ways.
Treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information to your health plan so it will pay for your services.
Other ways we may share information
We may share your information in ways that contribute to the public good. We must meet many legal conditions before sharing. For more information visit hhs.gov/ocr/privacy.
Help with public health and safety issues such as preventing disease, product recalls, adverse drug reactions, suspected abuse or neglect, and preventing or reducing a serious threat to health or safety
Do research
Comply with state or federal law, including requests from the Department of Health and Human Services
Respond to organ and tissue donation requests
Work with a coroner, medical examiner, or funeral director
Address workers’ compensation, law enforcement needs, and other government requests including military, national security, and protective services
Respond to court orders, administrative orders, or subpoenas
Our Responsibilities
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised your information.
We must follow the duties and privacy practices described in this notice and provide a copy.
We will not use or share your information other than as described here unless you provide written permission. You may change your mind at any time by telling us in writing.
Our website uses cookies to personalize your online experience. A cookie is a text file placed by a web server. Cookies cannot run programs or deliver viruses. Cookies are uniquely assigned to you and can only be read by the domain that issued the cookie.
Security of Your Personal Information
We secure your personal information from unauthorized access, use, or disclosure. We store information on computer servers in a controlled environment. When personal information is transmitted to other websites, we protect it with encryption such as SSL.
Tip: Look for “https” and the lock icon in your browser when submitting forms.
Changes to the Terms of this Notice
We can change the terms of this notice. Changes apply to all information we have about you. The new notice will be available upon request in our office and on our website.
Effective Date
Effective date of this notice: August 1, 2025.
Privacy Officer Contact
Skin Works Medical Spa Attn: Privacy Officer 2573 Pacific Coast Highway, Suite B Torrance, CA 90505 Email: info@skinworksmed.com Phone: +1 (310) 371-5332
This Notice of Privacy Practices applies to Skin Works Medical Spa and the providers who deliver care through our locations and affiliated services.
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