Privacy Policy

 

Notice of Privacy Practices

Your Information. Your Rights. Our Responsibilities.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Last updated: August 1, 2025

Quick highlights

Your rights include:

  • Get a copy of your paper or electronic record
  • Request corrections to your record
  • Request confidential communication
  • Ask us to limit what we use or share
  • Get a list of disclosures
  • Get a copy of this notice
  • Choose someone to act for you
  • File a privacy complaint

How we may use information:

  • Treat you
  • Run our organization
  • Bill for services
  • Support public health and safety
  • Conduct research
  • Comply with the law
  • Respond to legal and government requests

Your Rights

When it comes to your health information, you have certain rights. The summaries below explain your rights and our responsibilities.

Get an electronic or paper copy of your medical record
  • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
  • We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
  • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
  • We may say “no” to your request, and we will tell you why in writing within 60 days.
Request confidential communications
  • You can ask us to contact you in a specific way, such as at a different address or phone number.
  • We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
  • You can ask us not to use or share certain information for treatment, payment, or operations. We are not required to agree if it would affect your care.
  • If you pay in full for a service out of pocket, you can ask us not to share that information with your health insurer unless we must by law.
Get a list of disclosures
  • You can ask for a list of the times we shared your health information in the past six years, who we shared it with, and why.
  • We include all disclosures except those for treatment, payment, operations, and certain other disclosures you asked us to make. One accounting per year is free. Additional requests within 12 months may have a reasonable fee.
Get a copy of this notice
  • You can ask for a paper copy of this notice at any time. We will provide it promptly, even if you agreed to receive it electronically.
Choose someone to act for you
  • If you have given someone medical power of attorney or have a legal guardian, that person can exercise your rights and make choices about your health information.
  • We will confirm the person’s authority before any action.
File a complaint if you feel your rights are violated
  • You can complain to us by sending an email to support@skinworksmed.com or by tetxing us at (844) 759-6757. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by mail at 200 Independence Avenue SW, Washington, DC 20201, by phone at 1-877-696-6775, or online at hhs.gov/ocr/privacy/hipaa/complaints. We will not retaliate against you for filing a complaint.

Your Choices

For certain information, you can tell us your preferences about what we share. If you have a clear preference, tell us and we will follow your instructions.

Situations where you have a choice
  • Share information with family, close friends, or others involved in your care
  • Share information in a disaster relief situation
  • Include your information in a hospital directory

If you are unable to tell us your preference, for example if you are unconscious, we may share information if we believe it is in your best interest. We may also share information when needed to lessen a serious and imminent threat to health or safety.

Situations that require your written permission
  • Marketing purposes
  • Sale of your information
  • Most sharing of psychotherapy notes

For fundraising, we may contact you. You can ask us not to contact you again.

Our Uses and Disclosures

We typically use or share your information in the following ways.

Treat you
We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use information about you to manage your treatment and services.

Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information to your health plan so it will pay for your services.

Other ways we may share information
We may share your information in ways that contribute to the public good. We must meet many legal conditions before sharing. For more information visit
hhs.gov/ocr/privacy.

  • Help with public health and safety issues such as preventing disease, product recalls, adverse drug reactions, suspected abuse or neglect, and preventing or reducing a serious threat to health or safety
  • Do research
  • Comply with state or federal law, including requests from the Department of Health and Human Services
  • Respond to organ and tissue donation requests
  • Work with a coroner, medical examiner, or funeral director
  • Address workers’ compensation, law enforcement needs, and other government requests including military, national security, and protective services
  • Respond to court orders, administrative orders, or subpoenas

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised your information.
  • We must follow the duties and privacy practices described in this notice and provide a copy.
  • We will not use or share your information other than as described here unless you provide written permission. You may change your mind at any time by telling us in writing.

For more information visit hhs.gov/ocr/privacy.

Use of Cookies

Our website uses cookies to personalize your online experience. A cookie is a text file placed by a web server. Cookies cannot run programs or deliver viruses. Cookies are uniquely assigned to you and can only be read by the domain that issued the cookie.

Security of Your Personal Information

We secure your personal information from unauthorized access, use, or disclosure. We store information on computer servers in a controlled environment. When personal information is transmitted to other websites, we protect it with encryption such as SSL.

Tip: Look for “https” and the lock icon in your browser when submitting forms.

Changes to the Terms of this Notice

We can change the terms of this notice. Changes apply to all information we have about you. The new notice will be available upon request in our office and on our website.

Effective Date

Effective date of this notice: August 1, 2025.

Privacy Officer Contact

Skin Works Medical Spa
Attn: Privacy Officer
2573 Pacific Coast Highway, Suite B
Torrance, CA 90505
Email: info@skinworksmed.com
Phone: +1 (310) 371-5332

This Notice of Privacy Practices applies to Skin Works Medical Spa and the providers who deliver care through our locations and affiliated services.

 

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