Privacy Policy

Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights

When it comes to your health information, you have certain rights. The summaries below explain your rights and our responsibilities.

Get an electronic or paper copy of your medical record

You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

You can ask us to correct health information about you that you think is incorrect or incomplete. We may say “no” to your request, and we will tell you why in writing within 60 days.

Request confidential communications

You can ask us to contact you in a specific way, such as at a different address or phone number. We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

You can ask us not to use or share certain information for treatment, payment, or operations. We are not required to agree if it would affect your care. If you pay in full for a service out of pocket, you can ask us not to share that information with your health insurer unless we must by law.

Get a list of disclosures

You can ask for a list of the times we shared your health information in the past six years, who we shared it with, and why. We include all disclosures except those for treatment, payment, operations, and certain other disclosures you asked us to make. One accounting per year is free. Additional requests within 12 months may carry a reasonable fee.

Get a copy of this notice

You can ask for a paper copy of this notice at any time. We will provide it promptly, even if you agreed to receive it electronically.

Choose someone to act for you

If you have given someone medical power of attorney or have a legal guardian, that person can exercise your rights and make choices about your health information. We will confirm the person’s authority before taking any action.

File a complaint if you feel your rights are violated

You can contact us by email at support@skinworksmed.com or by text at (844) 759-6757. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights:

• By mail: 200 Independence Avenue SW, Washington, DC 20201
• By phone: 1-877-696-6775
• Online: HHS Health Information Privacy Complaint

We will not retaliate against you for filing a complaint.

Your Choices

For certain information, you can tell us your preferences about what we share. If you have a clear preference, tell us and we will follow your instructions.

Situations where you have a choice

• Share information with family, close friends, or others involved in your care
• Share information in a disaster relief situation

If you are unable to tell us your preference (for example, if you are unconscious), we may share information if we believe it is in your best interest, or when needed to lessen a serious and imminent threat to health or safety.

Situations that require your written permission

• Marketing purposes
• Most sharing of psychotherapy notes

We do not sell your personal or health information. Ever. For fundraising, we may contact you. You can ask us not to contact you again.

Our Uses and Disclosures

We typically use or share your information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Other ways we may share information

We may share your information in ways that contribute to the public good, subject to legal conditions. For more information visit HHS HIPAA information for individuals.

• Help with public health and safety issues such as preventing disease, product recalls, and adverse drug reactions
• Report suspected abuse or neglect or prevent a serious threat to health or safety
• Conduct research
• Comply with state or federal law, including requests from the Department of Health and Human Services
• Address workers’ compensation, law enforcement needs, and other government requests including military, national security, and protective services
• Respond to court orders, administrative orders, or subpoenas

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised your information.
• We must follow the duties and privacy practices described in this notice and provide a copy upon request.
• We will not use or share your information other than as described here unless you provide written permission. You may change your mind at any time by telling us in writing.

For more information, visit the HHS Notice of Privacy Practices information page.

Use of Cookies

Our website uses cookies to personalize your online experience. A cookie is a small text file placed by a web server on your device. Cookies cannot run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by the domain that issued the cookie.

Security of Your Personal Information

We secure your personal information from unauthorized access, use, or disclosure. Information is stored on computer servers in a controlled, secure environment. When personal information is transmitted to other websites, we protect it with encryption such as SSL.

Changes to This Notice

We can change the terms of this notice. Changes apply to all information we have about you. The new notice will be available upon request in our office and on our website.

Effective Date

Effective date of this notice: August 1, 2025.

Privacy Officer Contact